FAQ

What business can I add to Kedah.com listing directory?

A Kedah state (of Malaysia country) business that has a physical premise address in Kedah, or a Kedah business who serves customers on-site in areas of Kedah state of Malaysia (e.g. plumber, painter, etc) can submit a listing on this Site. Any business listing with premise located outside Kedah state and / or do not provide on-site services to Kedah locations will be rejected. 
A business doesn’t necessarily need to be a registered company with SSM. As long as you are Kedah resident and provide products or services to Kedah areas, you can submit a listing. Examples: plumber, graphic designer, photographer, painter, grass cutting service provider, homemade food for takeaway or delivery, online Shopee individual merchant, online yoga teacher, etc.

I have a service area but I am home based or my business does not have a shop location (e.g. plumber, painter). I provide services to a city in Kedah and surrounding. I do not want to display my address in the listing. Can I add a listing?

Yes you can. When filling up the online form, in address street name text box, please just type city name instead of street number or “Home based”. Then, in city text box enter the same city name again. Then, in the map you can move and place the marker on the map to a nearby area or city center.

My business is niche and I can’t find any suitable category in the category list. What can I do?

Please select “Local Business” category and then in the Tags field, add relevant tags that fits your business. After that, please email us and suggest your category. We will then review and add a suitable category for your listing.

What are the payment options for the paid listing plan?

We support Stripe Secured Payment Gateway by VISA and MASTER cards. If you prefer direct bank transfer please kindly contact us for manual processing.

Is my subscription plan automatically renewed?

Yes. Your subscription plan will renew automatically unless you cancel the plan with us. To cancel the automatic renewal of your plan and avoid future non-desired payments please you must cancel your subscription from your user’s Account page. To manage or view your subscriptions:
1. Log in with your user account
2. Go to Account (at footer menu on desktop or at top Menu on mobile phone) --> Subscriptions -> Click on subscription # link

Where can I view my invoices or subscriptions?

1. Log in with your user account
2. Go to Account (at footer menu on desktop or at top Menu on mobile phone)
3. Click on Invoices or Subscriptions

Where can I edit the listings that I own or manage?

1. Go to Login (at footer menu on desktop or at Menu on mobile phone)
2. Log in with your user account
3. After logged in, find your listing and click on listing detail.
4. Click the Edit button under the rating link
5. You may also find your listings in your user Profile. After step 2 go to Profile (at footer menu on desktop or at Top Menu on mobile phone)