Vincent Tai Profile / Resume

Name: TAI Yeong Sheng (Vincent)
Chinese Name: 戴永胜
Nationality: Malaysian
Languages (Professional working proficiency): English, Chinese
Spoken Languages: English, Mandarin, Cantonese, Hokkien, Malay, and very very basic Japanese

EDUCATION

McMaster University, Hamilton, Ontario, Canada (Sep 1996 – Apr 2000)
Bachelor of Engineering, Computer Engineering
Graduation with Distinction

University of South Australia, Australia (Feb 2007- Aug 2008)
Master of Business Administration

NUS Business School Executive Education, National University of Singapore (3-7 Jul 2017)
Strategic Marketing Management

Kellogg Executive Education (Online Program), NorthWestern University, U.S. (Nov 2021 – Jan 2022)
Business Analytics: Decision Making with Data | Credential

WORK EXPERIENCE

• New business development for an electronics product design & development solutions provider company
• Develop digital marketing for company, including core competence and value proposition analysis, website development using WordPress, web contents and company story creations.
• Handle new customer project enquiry.

• Private investment holding company.
• Established and operated a new art gallery Daiichi Art Space in Penang (FB: @daiichiartspace, Publication). Main activities included art works sales & acquisitions, curating and organizing art exhibitions, international art camps and exhibitions, and international artist residency programs.
• Organized 4 major international art exhibitions with more than 50 participating artists, including Malaysia Art Biennale 2016 & 2018 (endorsed and supported by Ministry of Tourism, Arts & Culture Malaysia)
• Established a new French cuisine Arte Restaurant in Penang within the same Daiichi Art space premise. Built a new team and restaurant concept. Awarded InPenang Best Restaurants 2018, TripAdvisor Certificate of Excellence 2018 & 2019, TripAdvisor Travellers’ Choice 2020. Converted the restaurant business to online e-commerce wine shop (w: www.arte.my, FB:@artepenang, publication) during Covid 19 pandemic.
• Digital marketing: social media marketing on Facebook and Instagram, and email marketing
• Developed company websites and e-commerce websites, including contents marketing and SEO.
• Experienced with Facebook Ads and Google Ads marketing campaigns.
• Used Google Analytics and Google Search Console to analyze web search traffic and online user behavioral data to improve sales revenue.

EG Industries Berhad is an investment holding company listed on Main Market of Bursa Malaysia stock exchange. Through its two largest subsidiaries SMT Technologies Sdn Bhd (Malaysia) and SMT Industries Co., Ltd (Thailand), the group specializes in the provision of electronics manufacturing services (“EMS”).

• Full P&L responsibility for the Group
• Leading 1500 people across two manufacturing plants in Malaysia and Thailand
• Strategic planning, business strategy, risk management

An electronics manufacturing services (“EMS”) provider

• Full P&L, operations responsibility, and strategic planning for the Group. Led Manufacturing, Engineering, Supply Chain Management, Quality Assurance, Admin/ Human Resource / IT and Business Development departments.
• Developed 5-year strategic transformational plans, revised KPIs with management team for company, departmental and individual levels.
• Foster Commitment, Communication, Speed, Flexibility and Reliability towards building a high performance team and agile organization.
• Oversee Kedah and Thailand plants’ operations.
• Change Management leadership experience.
• Continuously improve group overall product quality, lean manufacturing, operational efficiency, customer service, order fulfilment, cost reductions.
• Support business development team to identify profitable business opportunities, review RFQs and win new businesses. Review business contract agreements and participate in cost down negotiations with team and customers.
• Expand group competitive capabilities and strived for operational excellence and cost reduction.
• Crisis management leadership – 2008 world financial crisis, 2011 Thailand flood.
• Attend quarterly business reviews with key U.S. and European customers.
• Grew Group Annual Sales Revenue from RM368mil (USD103mil, 2009) to RM993mil (USD307mil, 2014), CAGR Revenue 22%.
• Ranked Global Top 50 Electronics manufacturing services (EMS) providers since 2011.
• Company Awards: Western Digital Supplier of the Year 2012, Western Digital Best Support Thailand Flood Recovery 2012

• Responsible for a new European turnkey customer key account management and program management, new models RFQ, customer service.
• Drive new models RFQ and worked closely with sourcing, production, and engineering to calculate costs, markups, and margins. Coordinate communications with customers from prototype until mass production stage. Validate process cycle time and headcounts vs. budgeted costs.
• Monitor customer orders, handle demand and forecast sudden upside demand expedition and end-lot material obsolescence / end-of-life excess.

• Continuous improvements, New Product Introduction NPI, 6Sigma/ DMAIC
• Analyze and improve production line balancing and cycle time optimization.
• Accountable for the new models’ development, FMEA & PMP, and quality improvements.

Marketing Manager,
Nbien Sdn. Bhd.,Sungai Petani, Kedah, Malaysia
May 2005 – Jul 2006

• Plan, manage and monitor the development of new brand products. Strategize company direction and brand positioning.
• Established pricing and cost structure for all products.
• Participated in various international Hi-Fi audio shows in U.S. and U.K.

Engineer,
Dai-ichi Electronics (M) Sdn. Bhd., Sungai Petani, Kedah, Malaysia
Aug 2002 – May 2005

Daiichi Electronics (M) Sdn Bhd is a loudspeaker systems OEM manufacturing company.

• Established new piano finish production department. Involved in sourcing and purchasing of imported equipment and raw materials.
• Responsible for the new production layout planning, and foreign workers recruitment.
• Established and maintained product costing system and provided quotations to customers.
• Supervised daily production activities, improved process flows, and trained workers.
• Maintained and supported company computers and IT network.

Intermediate Software Designer,
Alcatel-Lucent, Ottawa, Ontario, Canada
Jul 2000 – May 2002

• Currently known as Nokia.
• In a team of seven, we designed and developed Multi-Protocol Label Switching protocol stack embedded software for Alcatel ATM product 7470 Multi-Services Switch Platform and Alcatel 7414 Broadband Access Server using C programming language.
• Gained cross-cultural team development experience at Alcatel-Lucent Canada and during business trips to Alcatel Antwerp, Belgium for handling a project transfer.
• Received Alcatel “High Five” award

Teaching Assistant (part-time),
McMaster University, Hamilton, Ontario, Canada
Jan 1999 – Apr 1999

• Led a tutorial group for the course of Engineering 1D04.
• Supervised first-year engineering students in the development, analysis, testing and documentation of programs for engineering applications. Implanted students’ knowledge in C programming language.

Teaching Assistant (part-time),
McMaster University, Hamilton, Ontario, Canada
Sep 1998 – Dec 1998

• Conducted tutorials for the course of Computer Science 1SA3.
• Assisted students in developing strong programming skills.
• Responsible for helping students to understand the course material.

VOLUNTEERING

I served Federation of Malaysian Manufacturers (FMM Kedah/Perlis branch) as Vice Chairman for 2012/2013/2014. Besides that, I have been an industrial adviser for Faculty of Engineering & Science, Universiti Tunku Abdul Rahman.

Apart from that, I was co-founder and Chairman of Central Kedah Tourism And Art Development Association (PPPKKT) from 2014 to 2016.

SKILLS

• Microsoft Excel, Microsoft Word, Microsoft PowerPoint, WordPress, E-commerce, Digital Marketing
• Basic Minitab, Google Analytics, Google Ads, Facebook Ads
• Basic photography and WordPress web development